Last updated: August 2026

DiverGenuity Consulting is committed to protecting your privacy and handling your personal information responsibly.

Who I am

DiverGenuity Consulting is the trading name of Rachel Allison, a sole trader based in Southampton, United Kingdom. If you have any questions about this policy or how your information is used, please contact:

Email: hello@DiverGenuity.co.uk

What information I collect

I may collect personal information that you voluntarily provide, including:

• Your name
• Email address
• Telephone number
• Information you share when making an enquiry
• Information relevant to consultancy or SEND mentoring services

Where SEND mentoring involves special category data, such as health or disability information, I process this information with your explicit consent.

How I use your information

I use your information to:

• Respond to enquiries
• Provide consultancy or mentoring services
• Communicate with you about ongoing work
• Improve my services and website

I do not sell, rent or share your information with third parties for marketing purposes.

Legal basis for processing

Under UK GDPR, I process personal information on the basis of:

• Your consent
• The performance of a contract or service agreement
• My legitimate interests in operating and improving DiverGenuity Consulting

How your information is stored

I take reasonable steps to keep your information secure.

Information may be stored:

• In secure email systems
• Within password-protected files
• Using reputable cloud services with appropriate security measures
• Google Workspace services, including Google Forms and Google Drive, where you submit an enquiry or booking request.

I may use trusted service providers, such as Google Workspace and IONOS, to process or store information on my behalf. 

Information is retained only for as long as necessary to provide services, manage enquiries, or meet legal or regulatory  obligations.

Your rights

Depending on the curcumstances, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Request restriction of how your information is used
• Object to certain types of processing
• Withdraw consent where processing is based on consent
• Make a complaint to the Information Commissioner's Office (ICO)

For more information, visit: https://ico.org.uk

Cookies and website analytics
This website uses IONOS SiteAnalytics to help me understand how visitors use the site and to support statistical analysis and technical optimisation.

SiteAnalytics uses a tracking pixel and server-side log files rather than analytics cookies. IP addresses are anonymised directly after transmission and are used only to determine the approximate location of access. Visitor data is retained for up to 8 weeks.

IONOS does not use this information to identify individual website visitors.

SEND mentoring disclaimer

DiverGenuity Consulting provides mentoring, guidance and lived-experience support.

Information provided through this website or through mentoring services does not constitute legal advice, clinical advice or formal advocacy.

Parents and families remain responsible for decisions relating to their child or young person, and independent legal or professional advice should be sought where appropriate.

Changes to this policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page.